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How Vehicle Damage Assessment Works in Bielefeld

From your call to the finished report — transparent and straightforward.

The 6 steps

01

Contact us

Call us or use the online form. We get back to you the same day in most cases.

02

Appointment confirmed

We agree on a time that suits you — often within 24 hours, also on evenings and Saturdays.

03

On-site assessment

Talha Pekinalp comes to you and inspects the vehicle according to a fixed protocol: paint damage, deformations, gap measurements. Everything is photographed and documented.

04

Photo documentation

All damage is systematically documented: overview shots, detail photos and comparison images. The result is a structured digital file.

05

Handover to the expert

The accredited expert evaluates the documents, re-inspects the vehicle if needed and prepares the official, signed report.

06

Report ready

You receive the completed expert report — accepted by insurers, courts and authorities.

Who does what

Clear division of roles — so everything runs smoothly.

Your contact on-site
Talha Pekinalp
  • Comes to you and inspects the vehicle
  • Creates the photo documentation
  • Records all vehicle data
  • Forwards the complete file to cars-experte.de
Our partner
cars-experte.de
  • Receives the digital file from Talha
  • Expert assessment of the damage
  • Preparation of the official, signed report
  • Direct contact with you regarding next steps
Overview of all damage assessment services →

Frequently asked questions

Who prepares the official expert report?
The official report is prepared and signed exclusively by an accredited expert. Talha Pekinalp handles the on-site assessment and documentation — the expert evaluation is done by our partner cars-experte.de.
Who pays for the assessment?
In a no-fault accident, the costs are typically covered by the third-party liability insurance. We can advise you on the process — but please note we do not provide legal advice.
How quickly can I get an appointment?
We usually arrange an appointment within 24 hours. Evening and Saturday slots are also available.
Do I need to go to a workshop?
No. We come to you — at home, at work or wherever the vehicle is.
What happens after the assessment?
Photos, vehicle data, damage description and — if available — the accident report are forwarded as a digital file to our expert partner cars-experte.de.
Is the report accepted by insurance companies?
Yes. The reports from our partner cars-experte.de are accepted by insurers, courts and authorities.

Ready to get started?

Contact us — we will arrange an appointment quickly.

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